Workforce Development

The Customer Service Professionals (CSP) Program, an eight-week workforce development course, is designed to prepare participants for success in customer-facing roles across various industries.

Developed in partnership with leading organizations, including Alabama Power, Blue Cross and Blue Shield of Alabama, Protective Life, Regions, Rx Benefits and Spire, the program offers a comprehensive curriculum focused on:

• Managing customer service engagement
• Developing efficient problem-solving skills
• Enhancing communication proficiency
• Using effective sales techniques

A completed interest form is required to be considered for admission for the next session and can be submitted online here. The cost of the program is $1,000, but scholarships may be available for qualifying individuals. Spaces are limited. Interested? For information, call (205) 929-3485.

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Medication Aide, $1,300.00
On Campus -  Evening Program

• 8 weeks and 4 weekboth of which include completion of a total of 100 hours of instruction (60 theory and 40 clinical). Classes include in person, remote, and clinical instruction.
• Financial Assistance: 1) Workforce Innovation Act (WIOA) funds if eligible  2) Other
• Payment Plan: Yes

Pharmacy Technician Certification, $2,400.00
Virtual Campus - Day Program

• 16 weeks
• Financial Assistance: 1) Workforce Innovation Act (WIOA) funds if eligible  2) Other
• Payment Plan: Yes

Certified Clinical Medical Assistant Program, $6,275.00
 Hybrid Blend -  Evening Program

• 30 weeks (On Campus and Virtual Classroom, Lab, and Clinical Experience)
• Financial Assistance: Workforce Innovation Act (WIOA) funds if eligible
• Payment Plan: Yes
• Requirement 1: Must be 18 yrs or age or older with HS Diploma or GED
• Requirement 2: Perform Program's Essential Functions. Need Accommodations, visit ourDisability Services (ADA) page for more information.
• Requirement 3: Must take a TABE Exam
• Requirement 4: Ability to Pass Background Check and Drug Screen upon request
• Requirement 5: Up to Date Vaccinations and/or Titers upon request

Certified Nursing Assistant
via the Adult Education Program "Educate to Elevate"

• 5 weeks (Classroom, Lab, and Clinical Experience)
• Immunizations (TB Skin Test and Hepatitis B Services), Uniform w/ Nursing Watch and Shoes, and State Certification Exam included
• Requirements: Must be 18 yrs of age or older

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Certified Production Technician Certification

• For class enrollment information, please complete the interest form and a member of our workforce staff will contact you.
• This class covers the following topics:
  • Safety, Manufacturing Processes and Production, Quality and Maintenance Awareness
  • https://www.msscusa.org/

Certified Logistics Technician Certification

• For class enrollment information, please complete the interest form and a member of our workforce staff will contact you.
• This class covers topics such as:
  • Global supply chain, material handling, inventory control, tracking, shipping and receiving, hazmat materials, metric conversions
  • https://www.msscusa.org/

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• Electrical
• Welding
• Automotive
• Lineman Worker Training (Applications will start being accepted August 1st) Apply here
• Natural Gas Worker Training (We will contact you once applications are open for the next class in Fall 2024) Apply here

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Office of Workforce Development quarterly newsletter focused on community outreach and success highlights. View Newsletter

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