Alabama Center for Advanced Technology and Training

3060 Wilson Road  ~  Birmingham, Alabama  ~  35221
P h o n e :  1.866.866.9890  ~  F a x:  1.205.929.6362

 

 

 

 

Testing Center

 

 

 

 

 

Directions

Map

 

 

 

 

 

 

 

 

 

 

Certifications Offered:

The Call Center Industry Advisory Council (CIAC) was established in response to the need for an objective third party to establish and maintain industry-recognized competency standards for individuals that lead, manage, and work in call centers. To learn more about CIAC… (link to http://www.ciac-cert.org/index.cfm)

Drake Certivo, Inc., provides the tools and services that speed the process by which businesses realize the true economic value of their investment in eBusiness standards. To learn more about Certivo…(link to www.certivo.net)

Drake Kryterion, a division of Drake International, is the full service provider of customizable assessment and certification products and services. They work with your organization to build and deliver everything from a simple online assessment to a comprehensive high-stakes worldwide certification program.

They'll work with you from beginning to end to achieve your assessment goals no matter how large or small the project. Visit them online at www.drakekryterion.com

The testing hours are: 

Monday, Wednesday, Friday ~ 8:00 a.m. - 5:00 p.m.

Tuesday, Thursday ~ 1:00 p.m. - 6:00 p.m.

 

Call us at 205-929-6448

If you would like to cancel or postpone your testing time, please inform us at least one (1) day prior to the testing date.

The testing hours are:

 

Monday, Wednesday, Friday ~ 8:00 a.m. - 5:00 p.m.

Tuesday, Thursday ~ 1:00 p.m. - 6:00 p.m.

 

Call us at 205-929-6448

 

If you would like to cancel or postpone your testing time, please inform us at least one (1) day prior to the testing date.