Troubleshooting LSCC Email Problems





Students - Forgotten Password
Students - Instructions to Log On to Student Email
Students - Change Your Password
Employees - Forgotten Password
Employees - Instructions to Log On to Employee Email
Employees - Changing Your Password


Students:

Instructions to Log On to Student Email 

Lawson State Community College now uses Google to host Student Email. In order to provide more flexibility and resources to our students we have decided to trust Google with all of our Student Email needs. In addition to providing the services you have grown used to such as email, calendar, and contact services; Google offers a robust suite of applications similar to the Microsoft Office Suite. Best of all these resources are absolutely free for your usage. A detailed description of the services offered as “Google Apps” can be found here. Your Google account also offers you the ability to save files on “the cloud,” replacing the need for a flash drive. Your documents will now be available to you on any computer that has access to the internet.

Click Here For Detailed Instructions about How-To Log Onto Student Email
 
Your Google Account Information: (Brief Instructions)

Username: Every student’s username is printed on their schedule. Your username consists of your entire Lawson State Student email address.

Example Username: jdoe9876@students.lawsonstate.edu

Password: By default each and every student has a default password of abc12345*

You will be required to change this password on your first logon. You can change your password to whatever you like as long as it has a minimum of eight (8) characters. If you have any problems logging on or resetting your password please do the following.

 Google has recently changed the logon for Google Apps customers.  You can find more information about these changes as well as additional information here.

Changing Your Lawson State Student Email Account Password 

The first time you log onto to your Student Email Account, you will be automatically prompted to change your password. Just follow the provided instructions on screen at that time to execute the password change. If at anytime in the future you wish to change your password again please follow the instructions below. 
    1.) Log on to your Lawson State Student Email Account 
    2.) In the top right hand corner of your web-browser you will see your full email address with a small downward pointing arrow after it. Click on the downward pointing arrow, and then click on the word "Account" 
    3.) You will now be on your Account Settings Page, look to the left and find the "Security" link and click on it. 
    4.) Click on the "Change Password" link and you will be required to input your Current Password, followed by your new password twice.

 

Forgotten Password?  

If you have forgotten or lost your Lawson State Student Email Password, please choose one of the following
options in order to regain access to your account. 

    Option 1(Fastest & Preferred):  Complete the online Student Email Login Form for Account Reset

    Option 2: Send an email to helpdesk@lawsonstate.edu with the following information: 
        Subject of Email "Student Email Assistance" 
            Information to include in Body of Email: 
                First Name 
                Last Name 
                Date of Birth 
                Student ID# 
                Last Four Digits of your SSN 
 ** If you do not include all of the identity verification information required, you will
not be granted access to your account. This is for your own privacy and the
protection of your academic records.

 

Employees:  

Instructions to Log On to the Employee Email System 

 Your first step is to complete the Email Account Creation Form as part of your Human Resources Employee Packet. The Human Resources Department will forward this information to the MIS Department to create your Lawson State Email Account.

Typical Employee Account Information

Email Address: 
    Your Lawson State Employee Email address will be similar to the following username@lawsonstate.edu

Username: 
    Your Lawson State Employee Email Username will normally be the first letter of your First Name followed by your entire Last Name. (E.g. John F. Kennedy would be assigned a username of jkennedy .) There are some exceptions to this when you have a common last name, in those situations your username will include your middle initial in your Username. (E.g. John F. Kennedy would be assigned a username of jfkennedy if Lawson State Already had an employee by the name of Jacqueline Kennedy. )

Password: 
    Your are assigned a temporary password by MIS at the time of your account creation. You are required to change this password to a personal password. All Lawson State Employee Email passwords are required to meet a certain complexity requirement. That complexity requirement involves the following requirements: 
        An Upper-case alpha character eg. A B C D 
        A Lower-case alpha character eg. a b c d 
        A number eg. 1 2 3 4 
        A symbol eg. ! @ # $ 
        Passwords should also contain a minimum of eight characters


The Lawson State Employee Email Server is located at https://mail.lawsonstate.edu/owa

 

Changing Your Lawson State Employee Email Password:  

You can change your Lawson State Employee Email Password at any time by following these directions: 
    1.) Log onto the Lawson State Employee Email Server at https://mail.lawsonstate.edu/owa 
    2.) After successfully accessing your Email Account look up in the top right hand corner of your Web-Browser and click on the "Options" link 
    3.) After clicking on options you will be presented with a menu on the left half of your Web-Browser. One of these options is "Change Password." Click on the "Change Password" option and you will be required to input your Current Password, followed by your new password twice.

 

Forgotten Password? 

If you have forgotten or lost your Lawson State Employee Email Password, please choose one of the following options
in order to regain access to your account. 

    Option 1 (Fastest & Preferred): Complete the online Employee Email Form for Account Reset. 

    Option 2: Send an email to helpdesk@lawsonstate.edu with the following information: 
        Subject of Email "Employee Email Assistance" 
            Required Information to include in Body of Email: 
                First Name 
                Last Name 
                Date of Birth 
                Student ID# 
                Last Four Digits of your SSN

**All of this information MUST be included for the Lawson State MIS Department
to process your request. If you are unaware of your employee number you can find
it on your class schedule. If you do not have your schedule please contact Human
Resources @ 205-929-2071, they will happily assist you with your Employee ID#.