Troubleshooting LSCC Email Problems





Students - Forgotten Password

Students - Instructions to Log On to Student Email
Students - Change Your Password
Employees - Forgotten Password
Employees - Instructions to Log On to Employee Email
Employees - Changing Your Password


Students:

Instructions to Log On to Student Email 

Lawson State Community College now uses Office365 to host Student Email. In order to provide more flexibility and resources to our students we have decided to trust Microsoft Office 365 with all of our Student Email needs. In addition to providing the services you have grown used to such as email, calendar, and contact services; Office365 offers a robust suite of online applications as well as the ability to download and install the Microsoft Office Suite on your personal computer for offline usage. Best of all these resources are absolutely free for your usage.  Your Office365 account also offers you the ability to save files on “the cloud,” in your Microsoft "OneDrive" replacing the need for a flash drive. Your documents will now be available to you on any computer that has access to the internet.

Click Here For Detailed Instructions about How-To Log Onto Student Email
 
Your Office365 Account Information: (Brief Instructions)

Navigate to https://outlook.office.com

Username: Every student’s username is printed on their schedule. Your username consists of your entire Lawson State Student email address.

Example Username: A98765432@lawsonstate.edu       The value preceding @lawsonstate.edu  is your unique Lawson State A#

Password: By default each and every student has a default password of !LSCCmmddyy  (*Please note the exclamation point at the beginning; mmddyy = Your Date of Birth in the Six Digit Format)


 

Students:  Forgot Your Email Password?

If you have forgotten or lost your Lawson State Student Email password, Click on the Help Ticket below and file a ticket.



 ** If you do not include all of the identity verification information required (when submitting a ticket), you will
not be granted access to your account. This is for your own privacy and the
protection of your academic records. 


Employees:  

Instructions to Log On to the Employee Email System 

 Your first step is to complete the Email Account Creation Form as part of your Human Resources Employee Packet. The Human Resources Department will forward this information to the MIS Department to create your Lawson State Email Account.

Typical Employee Account Information

Email Address: 
    Your Lawson State Employee Email address will be similar to the following username@lawsonstate.edu

Username: 
    Your Lawson State Employee Email Username will normally be the first letter of your First Name followed by your entire Last Name. (E.g. John F. Kennedy would be assigned a username of jkennedy .) There are some exceptions to this when you have a common last name, in those situations your username will include your middle initial in your Username. (E.g. John F. Kennedy would be assigned a username of jfkennedy if Lawson State Already had an employee by the name of Jacqueline Kennedy. )
**As of August 1, 2020 - All new employees will log onto their email account using the following format:
Example Username: A98765432@lawsonstate.edu       The value preceding @lawsonstate.edu  is your unique Lawson State A#

Password: By default each and every student has a default password of !LSCCmmddyy  (*Please note the exclamation point at the beginning; mmddyy = Your Date of Birth in the Six Digit Format)

Your actual email address will be provided to you by the Lawson State MIS Department.

Password: 
    Your are assigned a temporary password by MIS at the time of your account creation. You are required to change this password to a personal password. All Lawson State Employee Email passwords are required to meet a certain complexity requirement. That complexity requirement involves the following requirements: 
        An Upper-case alpha character eg. A B C D 
        A Lower-case alpha character eg. a b c d 
        A number eg. 1 2 3 4 
        A symbol eg. ! @ # $ 
        Passwords should also contain a minimum of eight characters


The Lawson State Employee Email Server is located at https://outlook.office.com

Forgot Your Employee Email Password? 

If you have forgotten or lost your Lawson State Employee Email Password, Click on the Help Ticket below and file a ticket.