Birmingham Campus
3060 Wilson Road, SW
Birmingham, AL 35221
Phone: 205.925.2515
Fax: 205.925.3716

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Bessemer Campus
1100 Ninth Avenue SW
Bessemer, AL 35022
Phone: 205.925.2515
Fax: 205.424.5119

BLACKBOARD PROBLEMS

Students - Forgotten Password
Employees - Forgotten Password
Employees - Problems with Blackboard Courses
 

Students:

Click Here for Detailed Instructions on How-To Log onto Blackboard 

Click Here for an instructional Video on How-To Log Onto the Blackboard Learn System


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Students:  Forgotten Password?  Follow these Options to Recover your Blackboard Password

Lawson State Community College Students have two options for accessing their Blackboard ULTRA Account. 
OPTION 1 (Preferred)
Your Lawson State Blackboard ULTRA Account can be accessed using our "Sign-In With Third Party Account" option that is on the Blackboard ULTRA Logon Page.  We prefer for you to utilize this method of logging into Blackboard ULTRA because it allows you to utilize a single password across multiple systems here at Lawson State (Student Email, Blackboard ULTRA, Banner Single Sign-On Self Service)
Video Instructions For Option 1

If you have forgotten or lost your Blackboard Learn Password, please Create Blackboard Reset Help Ticket. 




NOTE:  If you do not include all of the identity verification information required or a VALID Working EMAIL address, you will not be granted access to your account.  This is for your own privacy and the protection of your academic records.


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Employees:  

Forgotten Your Blackboard Password?

You Blackboard ULTRA account is directly linked to your Lawson State Office 365 Email Account.  

Option 1: Complete the Blackboard Username/Password Assistance Form.

Option 3: Try Options 1 and 1 before submitting a Help Ticket.  To Submit a Help Desk ticket, click the icon below.

                                        
**All of this information MUST be included for the Lawson State MIS Department to process your request. If you are unaware of your employee number, you can find it your Faculty Suite information or  contact Human Resources @ 205-929-6308.  will happily assist you with your Employee ID#.

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Employee Problems in a Course

Before creating a Help Desk Ticket,  Please check to make sure the problem is occurring from more than one computer, you can do this by visiting any of the open labs on either the Bessemer or
Birmingham campus and trying to re-create the problem from there.
        
Option 1:  Complete the Blackboard Course Assistance Form.

Option 2:  Submit a Blackboard Course Assistance Help Ticket.  All information must be included on the form for assistance.


  
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